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Non-Emergency Medical Transportation | Mercy Medical Angels

101 West Main Street, Suite 1000, Norfolk, VA 23510

Eligibility

Eligibility usually depends on- *Medical necessity *Distance *Ability to plan ahead *Availability of volunteers/funding *Often referral support from a provider or social worker Please visit the website application for full details.

Hours

May apply online any time. Phone hours are Monday through Friday, 7:30 a.m. to 4:30 p.m.
757-318-9174

Voice - Administrative Office

https://www.mercymedical.org

Languages

English with accommodations for additional languages

Application process

Please visit the website to request assistance. Phone line is administrative and may be used for general questions.

Fees

None

Description

Mercy Medical Angels provides free, non-emergency transportation assistance for patients who must travel long distances for medically necessary care. Transportation may be provided by volunteer pilots, commercial flights, or ground transportation, depending on availability. Services are not immediate and require advance application and eligibility screening. Assistance is not guaranteed and is subject to volunteer and funding availability. Appropriate for individuals traveling to specialized medical appointments when local or insurance-based transportation options are unavailable. Use only after local transportation options (Medicaid, public transit, local nonprofits, hospital programs) have been explored.

Last Assured

12/15/2025

Providing organization

Mercy Medical Angels

Mercy Medical Angels provides free, non-emergency transportation assistance for patients who must travel long distances for medically necessary care. Transportation may be provided by volunteer pilots, commercial flights, or ground transportation, depending on availability. Services are not immediate and require advance application and eligibility screening. Assistance is not guaranteed and is subject to volunteer and funding availability. Appropriate for individuals traveling to specialized medical appointments when local or insurance-based transportation options are unavailable. Use only after local transportation options (Medicaid, public transit, local nonprofits, hospital programs) have been explored.